House Rules
So that all guests may fully enjoy their Desire Riviera Maya Pearl Resort experience, we ask you to respect the following guidelines:
- Check-in is at 3:00 pm and check-out is at 11:00 am. However, guests have a 1 hour allowance for check-out until 12:00 pm.
- Due to the nature of our Resort, please respect all guests. Photos with cameras, cellphones or videotaping in public areas are STRICTLY FORBIDDEN.
- Please refrain from overt sexual activities in public areas.
- Please treat all guests with utmost respect, and remember the Golden Rule: “NO” means “NO.”
- Due to the nature of our resort, our Jacuzzi Lounge & Sin Room are couples-only areas.
- The Hotel is not responsible for lost items not deposited in your room’s safety deposit box.
- Appropriate attire is required in all restaurants.
- We are proud to provide you with a safe, open-minded environment in which you may fully enjoy your vacation at Desire Resorts; however, it is a firm company policy that all staff members, Original affiliates, brand representatives, and any person in a commercial relationship with the resort or Original Group, are strictly forbidden from interacting intimately or drinking with guests, doing so will result in the immediate dismissal and/or termination of their contract with the company.
Sincerely,
The Management.
Desire Riviera Maya Pearl Resort:
Costera Norte, Lote 1 Sm. 10 Mz. 26,
Puerto Morelos C.P. 77580
Should we need to contact you, it will always be via our official communication channels. You can find them HERE.
When booking through a third-party, be sure to look for the Original Group Certified Partner’s Badge. This badge is given to certified business partners that officially represent our company, inspiring confidence in the product you are purchasing.